Effective 2026-01-01
Data Deletion & User Data Requests
Operated by Xoxo Digitals. Contact: privacy@creatorpilotpro.com
This page is a compliance template. Replace placeholders (company name, address, emails, effective date) in apps/web/src/lib/legal-meta.ts or via NEXT_PUBLIC_LEGAL_* env vars, then have counsel review before relying on it.
1. Overview
This page explains how to delete your SocialCreatorPilot account data and how to revoke platform access (Meta, Google/YouTube, TikTok). Meta app review commonly requires a public data-deletion instructions URL — this page is intended for that purpose.
2. Delete or request deletion of your account
- Sign in to SocialCreatorPilot at https://app.creatorpilotpro.com.
- Ask a workspace Owner/Admin to remove your user, or email privacy@creatorpilotpro.com from your registered email with subject “Data deletion request”.
- Include your account email, workspace name (if known), and whether you want user deletion, full workspace deletion, or specific connected-account deletion.
- We will verify ownership and delete or anonymize personal data within a reasonable period (target: 30 days), except data we must retain for legal, security, or backup integrity.
3. Disconnect social platforms & revoke OAuth
- In-app: open the connected account’s settings and disconnect, or ask an admin to remove the account connection (deletes stored tokens for that connection).
- Meta / Facebook: Facebook Settings → Settings & privacy → Settings → Apps and Websites → remove SocialCreatorPilot / your Meta app.
- Google / YouTube: Google Account → Security → Third-party access → remove access for your Google Cloud OAuth client / app.
- TikTok: TikTok app or web settings → Security / Manage apps → revoke the app authorization.
4. Meta data deletion callback (operator note)
If your Meta app configuration requires a Data Deletion Request Callback URL, point it to your implemented API callback (configure in Meta Developer Console) and keep this page as the user-facing instructions URL. Example public instructions URL: https://app.creatorpilotpro.com/legal/data-deletion. Implement and document the callback endpoint separately in your API deployment.
5. What we delete
Upon a verified request we delete or anonymize profile fields, session data, and OAuth tokens; remove or detach content records where feasible; and purge media we store solely for your workspace subject to backup windows. Aggregated analytics without personal identifiers may remain.
6. Related policies
Privacy Policy · Platform disclosures · YouTube API Limited Use
7. Contact
privacy@creatorpilotpro.com · [Street Address], [City], [Country]